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Phone Cards » Help » Charges & Minutes on Phone Card

Charges & Minutes on Phone Card

Are there any extra charges for a prepaid phone card?
There are no any extra or hidden charges for a phone card. See details for a phone card(s) you want to buy.

Maintenance fee
This is the fee to maintain services for some cards. You can request Call History records from Card's Customer Service: Calling Dates, From-To, Durations, Charges. The maintenance fee will be taken from your calling card every one or two weeks/months (depends from the phone card) since you made a first call and as long as there are still minutes available on your card or until the end of validation period, which ever comes first.

Rounding
Rounding is the way your last call minute will be rounded up.
Samples:
-Your call time is 16 minutes and 50 seconds:
if rounding is 1 min, your call time will be rounded up to 17 minutes
if rounding is 3 min, your call time will be rounded up to 18 minutes

Taxes
Taxes may apply for some phone cards. See calling card's details for information about specific card.

Payphone charges
If you place a call from a payphone surcharges will apply. See prepaid card's details for exact amount for specific card.

How can I check the minutes/balance on my card?
You'll be informed how many minutes you have after a destination number will be entered. With some cards you'll be notified about your balance after a PIN will be entered.

How many minutes on my phone card?
Our phone cards are dollars/cents based. The minutes' amount depends on destination you call, because different countries have different rates.


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